The course content addresses the following topics:
- The evolution of Learning and Development.
- Role players in Learning and Development.
- The adult learner.
- South African labour legislation.
- Ensuring legal compliance in Learning and Development.
- Doing a skills gap analysis and using it to determine Learning and Development needs.
- The Learning and Development annual cycle.
- Identifying suitable Learning and Development solutions for different types of needs.
- Evaluation of Learning and Development solutions.
- Quality control in Learning and Development.
- Effective assessment strategies and certification.
- The requirements for a professional Learning and Development function.
- The strategic alignment between the Learning and Development function and the organisation.
- Record keeping and reporting.
- Measuring return on investment (RoI) for Learning and Development.
- The role of Learning and Development specialists in a learning organisation.
- How to build a learning organisation.
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