The course content addresses the following topics:
- Operations productivity and competitiveness incontext.
- The creation of an operational strategy.
- Design in operations management.
- Operations layout and flow in OperationsManagement.
- Process Technology in Operations Management.
- Job design and work organisation in OperationsManagement.
- Planning and control in Operations Management.
- Stock and stock control in Operations Management.
- Stock Control Techniques: Computer controlledstock and resource systems, The Toyota Wayphilosophy (Just-in-Time), Future trends in stockcontrol.
- Project Management and Operations Improvement.
- Operations improvement and process leadership.
- Operations Management and strategy.
- Total Quality Management.
- Future Opportunities and Concerns for Operations and Organisational Strategies.
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