The course content addresses the following topics:
- Effective thinking skills, including problem solving, judgement, and decision-making
- Effective interpersonal skills
- Verbal communication and presentation skills
- Conflict handling and ethics
- General management ability in delegation, monitoring, and control
- Employee performance management
- Leadership in the areas of employee development, empowerment, and motivation
- Sustainable leadership as a management approach to include addressing environmental, social, and economic challenges