Overview
This synchronous online course is designed to strengthen the skills of junior to middle-level managers and aspirant leaders. It focuses on critical topics such as effective thinking and interpersonal skills, conflict resolution, performance management, and sustainable leadership. Students will develop the ability to coach staff, delegate effectively, design staff development plans, and implement performance measurement tools. Ideal for managers aiming to lead with impact in today's evolving workplace. A quality-assured certificate from the University of the Witwatersrand is issued on successful completion.