The course content addresses the following topics:
- Introduction to human resources: the concept of the organisation and the vital role of intellectual capital in competitive advantage
- Strategic human resource management
- Structuring the organisation, the flow of work, and individual jobs
- Human resource planning, recruitment, and selection
- Managing human resources across global and multicultural boundaries
- Retaining key employees in South African organisations and why they leave
- Employee development and understanding careers in the modern world
- Strategically managing the human resource function: crafting maximum productivity workplaces
- The origin, definition, and history of industrial relations in South Africa
- Approaches to labour relations: the tripartite relationship, the context of labour elations in South Africa, trade union theory
- Management
- The Government
- Flexibility in the labour market