This is training offered by FASSET to trade unions representatives within the FASSET Sector ONLY!
The primary objective of the course is to provide delegates with the practical skills to prepare and conduct a successful conciliation/mediation process
Conflict is inherent and dynamic. Legal systems attempt to manage this conflict. Often the traditional methods of resolving conflict do not allow for the effective resolution of conflict. Appropriate/Alternative Dispute Resolution focuses on alternative methods of resolving conflict.
Formal legal systems are developing to include mediation as a primary means of resolving conflict. This requires one, to develop a new set of skills.
The purpose of the course is to understand the nature of conflict and discover appropriate responses The learner will acquire a practical understanding of conflict management, conciliation skills, social justice, ethics and diversity. The course is practical.
At the end of the course the student will know how to prepare for mediation, how to present and conduct a mediation and how to draft a workable settlement agreement.