The course content addresses the following topics:
- The relevance of digitisation in 21st century businesscommunication.
- Globalisation and business communication.
- Entrepreneurship and communication.
- Social Media and communication.
- Problem-solving and business communication.
- Barriers to communication.
- Verbal and non-verbal communication.
- Interpersonal and small group communication.
- Leadership styles and communication.
- Cultural identity and communication.
- Meeting protocol and documentation.
- Using ICTs effectively in business communication.
- Personal branding through communication.
- Effective communication through reports.
- Using graphic aids in business communicationand presentations.
- Preparing a business plan for a new businessconcept.
- Tenders and proposals.
- Writing an executive summary.