The course content addresses the following topics:
- The writing process (planning, crafting, drafting, editing, revising, proofreading)
- Anticipating, analysing, and adapting to audience, context, and purpose of workplace communication
- The structure of emails, formal letters, memoranda, minutes of meetings, and proposals
- Vocabulary development and using appropriate tone and register for audience
- Grammar: sentence structure, concord, verb tenses, and parts of speech
- Editing and proofreading texts for grammatical accuracy and coherence
- Speaking tasks within a business context: discussions, business solutions/proposal pitch, meeting